Dr. Sorayanti Utami, S.E, M.M.
Dr. Sorayanti Utami, S.E, M.M.
Fakultas Ekonomi dan Bisnis
Perilaku Konsumen
Professional Summary

Born in Banda Aceh. Completed S1 at faculty of Economics, Syiah Kuala University.  Completed Master's Degree Program in Graduate Program Management of Syiah Kuala University.  Completed her PhD in Doctoral Program of Management Science of Padjadjaran University.The field of research undertaken relates to Consumer Behavior and Marketing Communications.  Started teaching in Management Economics, Faculty of Economics and Business Syiah Kuala University, since 1991.  Choosing a profession lecturer because like to share knowledge to fellow servant of ALLAH.  It is the ideal since Childhood to devote themselves in the world of science.  Always motivate students to become human beings that benefit others.  Trying to practice the science of rice in everyday life, the more contained the more ducked. Because they feel all that belongs is a gift from ALLAH Subhana Wata'ala.  It is a joy to see students who are successful students in their work and successful in society. Courses taught so far are : Marketing Management, Service Marketing, Retail Marketing, Business Ethics, Marketing Communications, Consumer Behavior and Scientific Writing. For thesis tutoring students, guided students are students who choose Marketing Management concentration.  Several article have been published in national journals and international journals.



 



 



 



 


























































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Educational Background
2010 – 2015
S3
Universitas Padjadjaran
Manajemen
1996 – 2001
S2
Universitas Syiah Kuala
Manajemen
2000 – 1992
S1
Universitas Syiah Kuala
Manajemen
1 Korean Wave Moderation Role in The Korean Celebrity Brand Ambassador Influence on Repurchase Intention Through Brand Image On Blibli Online Marketplace: Study in Banda Aceh City
2025 No-Q · Journal
2 Customer Loyalty Mediated By Customer Satisfaction With Product Quality, Service Quality And Price Predictors In The Selling Sector Of C Mining Materials In Aceh Besar District
2025 No-Q · Journal International Journal of Scientific Research and Management (IJSRM), 2025
3 THE EFFECT OF PRODUCT QUALITY AND PERCEIVED DIGITAL PROMOTION ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION OF GATSBY PRODUCTS ON E-COMMERCE SHOPEE
2025 No-Q · Journal International Journal of Business Management and Economic Review 8 (3), 186-197, 2025
4 PENGARUH KUALITAS PRODUK DAN PERSEPSI HARGA TERHADAP LOYALITAS PELANGGAN YANG DIMEDIASI OLEH KEPUASAN PELANGGAN PADA PT LIMA-LIMA PERKASA DI GAYO LUES
2025 No-Q · Journal Jurnal Manajemen Bisnis Ekonomi Kewirausahan 1 (1), 51-65, 2025
5 Perception of Innovation and Leadership Support in Strengthening the Performance of Aceh Land Agency Towards Achieving SDGs in Indonesia
2025 No-Q · Journal Journal of Lifestyle and SDGs Review 5 (1), e03440-e03440, 2025
6 Empirical Evidence: Comparing Innovation, Knowledge Sharing Behavior, Islamic Work Ethic and Entrepreneurial Orientation Between More Innovative and Less Innovative Public Sector Agent
2024 Q3 · Journal Interdisciplinary Journal of Management Studies
7 Financial Report Training: Financial Management Education for Gampong Jantho Makmur MSMEs
2024 No-Q · Journal International Journal of Community Services Kita Kreatif 1 (1), 2024
8 Manajemen Sumber Daya Manusia Dalam Konteks Perencanaan Pembangunan
2024 No-Q · Journal Syiah Kuala University Press 1, 118, 2024
9 Analysis of political communication, political leadership in political parties, political costs, government support for public trust in Aceh province
2024 No-Q · Journal Journal of Law and Sustainable Development 12 (3), e1569-e1569, 2024
10 THE EFFECT OF INNOVATION MODEL AS A MEDIATION VARIABLE ON THE PERFORMANCE OF THE ACEH NATIONAL LAND AGENCY MODERATED BY LEADERSHIP REVIEW
2024 No-Q · Journal Journal of Research Administration 6 (1), 2024
11 The Influence Of Service Recovery Social Media And Syariah Hospitality On Guest Satisfaction Which Is Mediated By Perceived Value At Three Hotels In Banda Aceh City
2024 No-Q · Journal PROSIDING FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS DHARMAWANGSA 2 (2), 141-149, 2024
12 The Influence of Perceived Risk and Perceived Value on Customer Loyalty with Customer Satisfaction as A Mediator for E-Commerce Users in Banda Aceh City
2024 No-Q · Journal
13 Implementation Of Talent Management as An Effort to Realize Sustainable Performance of The Palm Oil Industry in Indonesia
2023 Q4 · Journal Quality Access to Success
14 The effect of service quality and security toward customer loyalty mediated by customer satisfaction in using mobile banking of pt. Bank aceh syariah of banda aceh city
2023 No-Q · Journal International Journal of Business Management and Economic Review 6 (no. 1 ..., 2023
15 Analysis Of The Non-Digital Advertising And Event Marketing Application Effect On Intention To Buy Pt. Pupuk Iskandar Muda's Npk Fertilizer Moderated By Sales Territory
2023 No-Q · Journal International Journal of Business Management and Economic Review : http ..., 2023
16 Pengaruh Brand Experience Terhadap Brand Commitment Dengan Mediasi Brand Passion Pada Pengguna Sepatu
2023 No-Q · Journal Manajemen Inovasi Bisnis dan Strategi 1 (1), 36-50, 2023
17 The Role of Hedonic Browsing in Mediating Interpersonal Influence, Visual Attractiveness, and Convenience in Encouragement to Make Impulse Buying On Gojek Tokopedia
2023 No-Q · Journal The International Journal of Business Management and Technology 7 (5), 107-118, 2023
18 The Impact of Customer Journey and Trust on Purchasing Decisions for Quality Furniture in the Digital Era: A Serial Mediation Analysis
2023 No-Q · Journal IJEFM, 2023
19 Penguatan Kapasitas Perangkat Gampong dan Masyarakat melalui Penerapan Fungsi Manajemen di Gampong Meunasah Cot, Lhoong, Aceh Besar
2022 No-Q · Journal Jurnal Pengabdian Aceh 2 (2), 123-127, 2022
20 THE EFFECT OF TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CULTURE ON WORK-LIFE QUALITY AND THE IMPACT ON PERFORMANCE OF THE EDUCATION AND CULTURE DEPARTMENT IN ACEH SELATAN ...
2022 No-Q · Journal International Journal of Business Management and Economic Review 5 (6), 211-219, 2022
21 The Role Of Technology Orientation To Mediate Market Orientation And Learning Orientation On The Marketing Performance Of Three Star Hotels In Aceh-Indonesia
2022 No-Q · Journal Journal of Positive School Psychology 6 (9), 3358-3382, 2022
22 The influence of safety management system implementation and safety culture with safety motivation as a mediation variable on safety performance on Airnav Indonesia
2022 No-Q · Journal International Journal of Multidisciplinary Research and Growth Evaluation 3 ..., 2022
23 PENGARUH EKSPEKTASI USAHA, EKSPEKTASI KINERJA, EFIKASI DIRI DAN KEPERCAYAAN TERHADAP KEPUASAN KONSUMEN PADA NURUL HENNA ACEH DI BANDA ACEH
2022 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 7 (1), 1-17, 2022
24 The Influence of Brand Image and Lifestyle on Purchase Intention Mediated by Consumer Attitude on Personal Care Products with Regional Comparison as Multigroup Moderator (Study ...
2022 No-Q · Journal International Journal of Scientific and Management Research 8 (8), 43-57, 2022
25 THE EFFECT OF HUMAN RESOURCES QUALITY AND STATE CIVIL APPARATUS COMPETENCE ON THE IMPLEMENTATION OF THE DEVELOPMENT PROGRAM PLANNING AND THEIR IMPLICATIONS ON THE PERFORMANCE ...
2022 No-Q · Journal International Journal of Business Management and Economic Review 5 (4), 143-164, 2022
26 The Effect Of Brand Image, Price, And Value On Repurchase Intention With Trust As A Mediation On Virtual Hotel Operator Customers In Banda Aceh City
2022 No-Q · Journal International Journal of Business Management and Economic Review 5 (2), 1-14, 2022
27 Mediation Effects Of Customer Trust Moderation On The Influence Of Social Media Marketing And Customer Relationship Management On Online Purchase Intention In The Lazada ...
2022 No-Q · Journal International Journal of Management and Economics Invention 8 (07), 2515-2524, 2022
28 The Effect of Sharia Destination Image on Developing Post-Visit Behavior: A Case Study in Indonesia
2021 No-Q · Journal Journal of Asian Finance Economics and Business
29 A MEDIATING INFLUENCE TOWARD BEHAVIORAL INTENTION: THE ROLE OF VISITOR SATISFACTION IN RELIGIOUS TOURISM OBJECTS
2021 No-Q · Journal Sosiohumaniora 23 (1), 80-88, 2021
30 THE EFFECT OF PRODUCT QUALITY AND CUSTOMER TRUST ON CUSTOMER SATISFACTION AND ITS IMPLICATIONS ON CUSTOMER LOYALTY PT. BANK ACEH SYARIAH, JANTHO BRANCH, ACEH BESAR DISTRICT
2021 No-Q · Journal International Journal of Business Management and Economic Review 4 (01), 10-16, 2021
31 Investigating Repurchase Intention on Sharia Shares: An Empirical Evidence of the Sharia Stock Market in Indonesia
2021 No-Q · Journal Journal of Asian Finance, Economics and Business 8 (5), 0761-0768, 2021
32 PENGARUH KECERDASAN SPIRITUAL TERHADAP KETERLIBATAN KERJA DAN KEPUASAN KERJA YANG DIMEDIASI OLEH PEMBERDAYAAN PSIKOLOGIS PADA PERAWAT RSUD MEURAXA KOTA BANDA ACEH
2021 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 6 (2), 323-340, 2021
33 Sequential variable perceived value and customer satisfaction in mediating the influence of switching cost and service quality on the loyalty of insurance policy holders in ...
2021 No-Q · Journal International Journal of Multidisciplinary Research and Growth Evaluation, 2021
34 The effect of retail brand and retail atmosphere on customer loyalty mediated by customer experience on kebab customers in Banda Aceh
2021 No-Q · Journal International Journal of Multidisciplinary Research and Growth Evaluation, 2021
35 The effect of service quality and company image on word of mouth with satisfaction and trust as mediating variables on lion air airlines in Indonesia
2021 No-Q · Journal International Journal of Multidisciplinary Research and Growth Evaluation 2 ..., 2021
36 E-WOM As Mediation Of The Influence Of Budget Room, Service Quality, And Brand Personality On Re-Stay Intention Of Reddoorz Hotel Guests In Banda Aceh?
2021 No-Q · Journal International Journal of Scientific and Management Research 4 (no. 5), pp. 32-42, 2021
37 The Effect Of The E-Wom Dimensions Of The Instagram Account "Kulineratjeh" In Banda Aceh City On Buying Intention With Brand Image As A Moderating Variable
2021 No-Q · Journal Interntational Journal of Business Management and Economic Review 4 (no. 4 ..., 2021
38 The Role Of Work Stress In Mediating The Effect Of Performance Pressure And Workload On Employee Performance In Universitas Muhammadiyah Aceh
2021 No-Q · Journal International Journal of Business Management and Economic Review 4 (no. 3 ..., 2021
39 The Role Of Service Quality Towards Inertia And Satisfaction Behavior And Its Impact On Customer Loyalty Of Bukalapak In Banda Aceh City
2021 No-Q · Journal International Journal of Business Management and Economic Review 4 (no. 2 ..., 2021
40 THE EFFECT OF ENDORSER CREDIBILITY ON BRAND EQUITY OF WARDAH PRODUCTS IN BANDA ACEH AND SABANG WITH BRAND CREDIBILITY AS A MEDIATION: DOES THE GEOGRAPHIC CAN BE AS A MODERATION?
2021 No-Q · Journal International Journal of Business Management and Economic Review 4 (04), 35-44, 2021
41 Determinant of brand loyalty with commitment as a mediation: study in Wardah cosmetics in Banda Aceh
2020 No-Q · Journal International journal of business management and economic review 3 (01), 169-179, 2020
42 PENGARUH PERCEIVED QUALITY, PERCEIVED RISK TERHADAP CUSTOMER TRUST DENGAN STORE IMAGE SEBAGAI VARIABEL MEDIASI PADA KONSUMEN SAYURAN ORGANIK MEREK FRESHARVEST DI KOTA BANDA ACEH
2020 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 5 (2), 266-280, 2020
43 Pengaruh Perceived Value Terhadap Affective Loyalty Dan Behavioral Loyalty Melalui Customer Satisfaction Sebagai Variabel Pemediasi Pada Pengguna Credit Card Co-Branding Bank Aceh
2020 No-Q · Journal Jurnal Manajemen Inovasi 11 (1), 17-32, 2020
44 PENGARUH NILAI AKUISISI DAN NILAI TRANSAKSI TERHADAP E-LOYALTY YANG DI MEDIASI OLEH E-SATISFACTION PADA E-COMMERCE SHOPEE DI KALANGAN MAHASISWA UNIVERSITAS SYIAH KUALA
2020 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 5 (1), 220-235, 2020
45 The Effect of Value and Trust Perception on Customer Satisfaction and Its Impact on Consumer Loyalty in Staying at Grand Nanggroe Hotel in Banda Aceh, Indonesia
2020 No-Q · Journal
46 Antecedents and Consequences of Job Satisfaction: The Case of Public Organization in Indonesia
2020 No-Q · Journal East African Scholars Journal of Economics, Business and Management 3 (4 ..., 2020
47 Effects of City Branding and Image on the Tourists' Satisfaction and Revisit Intention to Banda Aceh, Indonesia
2020 No-Q · Journal East African Scholars Journal of Economics, Business and Management 3 (4 ..., 2020
48 The Influence of Brand Trust and Product Quality on Customer Satisfaction and Its Implication on Consumer Loyalty at the Branch office of Pt. Bank Indonesia (Persero) Tbk ...
2020 No-Q · Journal East African Scholars Journal of Economics, Business and Management 3 (4), 3-8, 2020
49 The Effect of Corporate Social Responsibility (CSR) on Corporate Reputation and Brand Equity At Pt. Bank Aceh Syariah, Banda Aceh, Indonesia With Trust and Customer ...
2020 No-Q · Journal East Afr. Sch. J. Econ., Bus. Manag 3 (2), 2020
50 The Effect of Retail Mix on Loyalty with Satisfaction as a Mediating Variable at Aluminum and Glass Industry in Aceh Besar District Province of Aceh, Indonesia
2020 No-Q · Journal
51 The Influence Of Trust And Attitude Towards Social Media Advertising On Purchase Intention Of Clothing Products With Behavioral Responses As Mediating Variable: Study On ...
2020 No-Q · Journal International Journal of Scientific and Management Research 3 (2), 107-117, 2020
52 Customer Satisfaction Role in Affecting Customer Loyalty of iPhone Users in Banda Aceh City: Mediation or Moderation?
2020 No-Q · Journal International Journal of Scientific and Management Research 3 (no. 6), pp. 32-42, 2020
53 The Effect of Online Advertising and Electronic Word-Of-Mouth (eWOM) On Online Purchasing Decision Process of Nike Brand Mediated By Brand Awareness among Teenagers in Banda ...
2020 No-Q · Journal International Journal of Scientific and Management Research 3 (2), 140-150, 2020
54 THE EFFECT OF SERVICE MARKETING MIX STRATEGY ON CUSTOMER PERCEIVED VALUE AND ITS IMPACT ON CONSUMER SATISFACTION : STUDY AT PT.DUNIA BARUSA BANDA ACEH
2020 No-Q · Journal International Journal of Business Management and Economic Review 3 (2), 84-100, 2020
55 The Effect of Electronic Service Quality on Customer Loyalty Through Customer Satisfaction of GO-JEK Application Users in Banda Aceh
2020 No-Q · Journal International Journal of Scientific and Management Research 3 (1), 95-103, 2020
56 THE EFFECT OF E-PERFORMANCE ON ORGANIZATIONAL PERFORMANCE MEDIATED BY EMPLOYEE PERFORMANCE, DISCIPLINE AND MOTIVATION: STUDY IN GOVERNMENT OF BANDA ACEH CITY
2020 No-Q · Journal Interntational Journal of Business Management and Economic Review 3 (2), 17-28, 2020
57 Determinant of job satisfaction with burnout as a mediation and teamwork as a moderation: Study in Bank Indonesia
2020 No-Q · Journal International Journal of Business Management and Economic Review 3 (1), 198-218, 2020
58 The Influence of Internet Marketing On the Export Growth of SME's in Indonesia
2020 No-Q · Journal East African Scholars Multidisciplinary Bulletin 3 (3), 86-98, 2020
59 THE EFFECT OF PRICE, BRAND IMAGE AND PRODUCT QUALITY ON CUSTOMER SATISFACTION AND WORD OF MOUTH OF EPSON BRANDS IN SOUTHWEST ACEH DISTRICT
2020 No-Q · Journal Interntational Journal of Business Management and Economic Review 3 (1), 310-317, 2020
60 The Effect Of Customer Value And Customer Relation On Customer Satisfaction And Its Impact On Customer Loyalty In Bank Aceh Syariah Sigli
2020 No-Q · Journal International Journal of Scientific and Management Research 3 (3), 169-177, 2020
61 The Effect of Service Quality on Satisfaction and Its Impact on The Trust of Zainal Abidin General Hospital Patients Banda Aceh
2020 No-Q · Journal International Journal of Scientific and Management Research 3 (3), 125-135, 2020
62 The Effect of Religiosity and Service Quality on Customer Satisfaction and Its Impact on Priority Customer Loyalty of Sharia Mandiri Bank Branch Banda Aceh
2020 No-Q · Journal International Journal of Scientific and Management Research 3 (3), 48-54, 2020
63 How The Customer Satisfaction And Brand Trust Act as Mediating Variables? Case of iPhone Users in the Banda Aceh City
2020 No-Q · Journal International Journal of Scientific and Management Research 3 (2), 118-124, 2020
64 The effect of service and innovation on brand equity and its impact on loyalty of Tvri (Indonesian national tv station) aceh selection Banda Aceh, Indonesia
2019 Q4 · Journal International Journal of Scientific and Technology Research
65 Pengaruh E-WOM Terhadap Keinginan Untuk Membeli Dengan Kepercayaan Merek Sebagai Variabel Mediasi Pada Pengguna Aplikasi Steam Di Banda Aceh
2019 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 4 (1), 68-78, 2019
66 PENGARUH KESADARAN KESEHATAN, NILAI YANG DIRASAKAN, KEAMANAN PANGAN DAN HARGA TERHADAP NILAI BELI ULANG PADA KONSUMEN PIZZA HUT DI KOTA BANDA AC
2019 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 4 (2), 214-230, 2019
67 Effect of Brand Awareness, Perceptions of Quality, Uniqueness and Social Image to Price Premium in J. Co Banda Aceh
2019 No-Q · Journal European Journal of Business Management 11 (20), 66-73, 2019
68 Analysis of Marketing Strategy of Minyeuk Pret Using STP, Ansoff Matrix, and Marketing Mix
2019 No-Q · Journal
69 Understanding Determining Factors of Customer Technology Acceptance and Intention of Migrating To Mobile Banking In Indonesia, With Age as a Moderating Variable
2019 No-Q · Journal International Journal of Business Marketing and Management 4 (11), 1, 2019
70 Perceived Value As Mediation Between The Effect Of Service Quality On Customer Satisfaction Bank Mandiri Branch Office Of Banda Aceh
2019 No-Q · Journal International Journal of Economics, Commerce and Management 7 (9), 85-94, 2019
71 THE INFLUENCE OF ONLINE INFORMATION SOURCE ON ATTITUDE, INFORMATION ADOPTION, AND PURCHASE INTENTION: STUDY IN CONSUMER CANDIDATE OF CAR PRODUCT IN BANDA ACEH
2019 No-Q · Journal Interntational Journal of Business Management and Economic Review 2 (6), 38-51, 2019
72 DETERMINANT OF PURCHASING DECISION AND LOYALTY OF THE CONSUMER OF WARDAH COSMETIC PRODUCTSIN BANDA ACEH, INDONESIA
2019 No-Q · Journal Interntational Journal of Business Management and Economic Review 2 (6), 60-67, 2019
73 Pengaruh Keamanan Pangan, Kesadaran Kesehatan, Nilai Yang Dirasakan Dan Harga Terhadap Niat Beli Makanan Cepat Saji Pada Konsumen KFC Di Kota Banda Aceh
2018 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 3 (2), 85-95, 2018
74 PENGARUH ELECTRONIC WORD OF MOUTH TERHADAP KETERLIBATAN KEPUTUSAN PEMBELIAN DAN KEPERCAYAAN PADA KONSUMEN SHOPEE DI UNIVERSITAS SYIAH KUALA
2018 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 3 (3), 20-32, 2018
75 Pengaruh Kesadaran Merek, Kepercayaan Merek Dan Keunggulan Produk Terhadap Minat Beli Produk Luxuri Fashion Brand Dengan Gender Sebagai Moderating Pada Pemasaran Media Sosial ...
2018 No-Q · Journal Jurnal Magister Manajemen 2 (1), 99-114, 2018
76 Pengaruh Pemberdayaan Karyawan, Kerjasama Tim, Dan Pelatihan Karyawan Terhadap Komitmen Organisasional (Studi Kasus: Pada Karyawan PT. Perta Arun Gas Di Lhokseumawe)
2018 No-Q · Journal Jurnal Magister Manajemen 2 (3), 306-313, 2018
77 The Effect of Corporate Social Responsibility Image on Saving Intention Mediated By Brand Prestige At Bank Aceh Syariah Area Banda Aceh In Student Faculty Of Economics And ...
2018 No-Q · Journal International Journal of Business and Management Review 6 (no. 11), pp. 24-42, 2018
78 INVESTIGATION INTO M-COMMERCE CONSUMERS HEDONIC BROWSING AND THEIR IMPACT ON THE URGE TO BUY IMPULSIVELY
2018 No-Q · Journal World 2019, 2020, 2018
79 CONSUMER TRUST, ADOPTION LEVEL OF INNOVATION AND ACCEPTANCE OF TECHNOLOGY AS THE VARIABLES THAT AFFECTING ONLINE SHOPPING BEHAVIOR-EVIDENCE IN BANDA ACEH
2018 No-Q · Journal International Journal of Business and Management Review 2 (4), 24-42, 2018
80 The Influence of Brand Awareness, Brand Trust and Product Excellence on Purchase Interest in Luxuri Fashion Brand Products with Gender as a Moderating Social Media Marketing in ...
2018 No-Q · Journal Master of Management Journal 2 (1), 99-114, 2018
81 Pengaruh Brand Origin, Brand Credibility, Self-Image Congruence Terhadap Purchase Intention dengan Brand Knowledge Sebagai Pemoderasi Pada Smartphone Samsung Android di Banda Aceh
2017 No-Q · Journal Jurnal Perspektif Manajemen dan Perbankan 8 (3), 2017
82 Pengaruh Kualitas Desain Website Terhadap Niat Pembelian Dimediasi Oleh Persepsi Kualitas Produk Pada Lazada. Co. Id
2017 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 2 (3), 55-69, 2017
83 Pengaruh Kredibilitas Merek Terhadap Niat Beli Konsumen Dengan Variabel Decision Convenience Sebagai Pemediasi Pada Maskapai Penerbangan Airasia Di Banda Aceh
2017 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 2 (3), 178-194, 2017
84 Pengaruh Harga, Lokasi, Dan Fasilitas Terhadap Kepuasan Konsumen Pada Perumahan Murah Di Hadrah Property
2017 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 2 (1), 129-141, 2017
85 PENGARUH PERSEPSI KUALITAS PELAYANAN TERHADAP NIAT MEMBELI ULANG YANG DIMEDIASI OLEH KEPERCAYAAN PADA TENAGA PENJUAL DI TOKO RITEL LYRADYBA KOTA BANDA ACEH
2017 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen 2 (1), 67-84, 2017
86 Pengaruh Kualitas Pelayanan Terhadap Loyalitas Nasabah Mobile Banking BNI Di Banda Aceh Dengan Kepercayaan Nasabah, Kepuasan Nasabah, Komitmen Nasabah, Dan Nilai Nasabah ...
2017 No-Q · Journal Jurnal Perspektif Manajemen dan Perbankan 8 (3), 19-48, 2017
87 Pengaruh Experiential Marketing Terhadap Minat Beli Ulang Yang Dimediasi Oleh Kepuasan pada Konsumen Café Socolatte Di Kabupaten pidie Jaya, Aceh
2016 No-Q · Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen
88 Pembentukan Loyalitas Yang Dipengaruhi Oleh Dimensi Kualitas Jasa Melalui Kepuasan (Survei Pada Mahasiswa Jurusan Manajemen Universitas Swasta di Kota Banda Aceh)
2016 No-Q · Journal Jurnal Manajemen & Inovasi
89 Dimensions of Services Quality Affect the Satisfaction and Their Implication on Loyalty (A Survey of Private College Students in Banda Aceh City)
2015 No-Q · Journal European Journal of Business and Management 7 (33), 168-173, 2015
90 The Influence Of Customers" Trust On Customer Loyalty
2015 No-Q · Journal International journal of economics, commerce and management 3 (7), 638-653, 2015
91 Pengaruh Tingkat Pelayanan Terhadap Kepuasan Pasien Rawat Inap RS.TK III Iskandar Muda
2014 No-Q · Journal Jurnal Manajemen & Inovasi
92 Dimensi Kualitas Jasa Mempengaruhi Kepuasan Serta Implikasinya Terhadap Loyalitas (Survei Pada Mahasiswa Perguruan Tinggi Swasta di Kota Banda Aceh)
2013 No-Q · Journal Jurnal Manajemen & Inovasi
93 Analisis Harapan dan Kenyataan Masyarakat Kota Lhokseumawe Terhadap Kualitas Pelayanan Rumah Sakit PMI Kota Lhokseumawe
2013 No-Q · Journal Jurnal Manajemen & Inovasi
94 Faktor-Faktor Penentu Loyalitas Pelanggan Minuman Merek Buavita Di Kota Banda Aceh
2010 No-Q · Journal Jurnal Manajemen dan Inovasi
95 Analisis Perbedaan Pelayanan Antara Rumah Sakit Tgk.Fakinah dan Rumah Sakit Harapan Bunda
2007 No-Q · Journal Jurnal Ichsan Gorontalo
96 Usaha peningkatan partisipasi dan produktivitas kerja melalui pendidikan dan latihan kerja: laporan hasil penelitian
1995 No-Q · Journal Universitas Syiah Kuala, 1995
97 International Journal of Scientific and Management Research
- No-Q · Journal
98 Management Department, Universitas Syiah Kuala, Indonesia
- No-Q · Journal
99 ELECTRONIC WORD OF MOUTH TERHADAP MINAT BELI KONSUMEN
- No-Q · Journal
1 The Strategic Planning Formulation in Creative Industry Products Positioning in Sabang, Aceh
2023 No-Q · Conference Proceedings International Bussiness and Economic Conference (IBEC) 2 (1), 1-12, 2023
2 Impact Of Green Human Resource Management on Sustainability Performance In Palm Oil Industry
2022 No-Q · Conference Proceedings International Conference of Business and Social Sciences, 662-670, 2022
3 System dynamics modeling of agricultural land conversion in Aceh Besar District
2021 Q4 · Conference Proceedin IOP Conference Series: Earth and Environmental Science 667 (1), 012086, 2021
4 The role of place attachment as a mediator in the effect of destination attractiveness on environmentally responsible behavior in national tourism parks
2020 No-Q · Conference Proceedings Proceedings of Annual International Conference (AIC) on Social Science 10, 24-31, 2020
5 Mud-puddling behaviour of butterflies in the Soraya research station, district of Subulussalam, Aceh, Indonesia
2019 Q4 · Conference Proceedin Iop Conference Series Earth and Environmental Science
6 Mediated effect of consumer satisfaction on the influences of experiential marketing and product quality on customer loyalty of Maybelline cosmetic products in Banda Aceh ...
2019 No-Q · Conference Proceedings 1st Aceh Global Conference (AGC 2018), 713-719, 2019
1 Mengenal Manajemen & Organisasi
2024 Terbit Mukhlis Yunus, Mirza Tabrani, Mahdani Ibrahim, Teguh Arief, T. Meldi Kesuma, Abubakar Karim, A Sakir, Sorayanti Utami, Imas Soemaryani, Ridha Siregr, Muhammad Iqbal Penerbit Andi 9786230140570
1 The Influence of Customers' Trust on Customer Loyalty
2015 000113212
1 SATYALANCANA KARYA SATYA XX TAHUN
30-04-2015 Presiden Republik Indonesia Fakultas Ekonomi dan Bisnis, Universitas Syiah Kua Indonesia
2 Dosen Berprestasi Tingkat Fakultas Ekonomi Universitas Syiah Kuala
14-04-2009 Dekan Fakultas Ekonomi Universitas Syiah Kuala Fakultas Ekonomi Universitas Syiah Kuala Indonesia
3 DOSEN FAVORITE Versi Pilihan Mahasiswa Fakultas Ekonomi Universitas Syiah Kuala
03-01-2005 Badan Eksekutif Mahasiswa Fakultas Ekonomi Universitas Syiah Kuala Fakultas Ekonomi Universitas Syiah Kuala. Banda Ac Indonesia
1 Forum Program Studi S1 Manajemen
14-11-2017 Asosiasi Fakultas Ekonomi dan Bisnis Indonesia Universitas Andalas, Padang
2 Kongres ke 5 AFEBI
14-11-2017 Asosiasi Fakultas Ekonomi dan Bisnis Indonesia Universitas Andalas, Padang
3 Hiswana Migas Goes to Campus
17-07-2017 Jurusan Manajemen FEB Unsyiah Fakultas Ekonomi dan Bisnis Universitas Syiah Kuala
4 Training Of Trainer (TOT) Penerapan Model Pembelajaran Aktif.
10-08-2016 Lembaga Pengembangan Pendidikan dan Penjaminan Mutu (LP3M) Universitas Syiah Kuala Ruang VIP Gedung AAC Dayan Dawood, Universitas Syiah Kuala, Darussalam, Banda Aceh
5 Studi Visit to Singapore on Knowledge, Skills and Competence on International Trading and International Marketing
29-11-2014 International Trade Institute Singapore Singapore
6 Service and Operasional Excellence Program
23-06-2014 Mark Plus Institite Banda Aceh
7 Pengembangan Kurikulum Jurusan Manajemen FE Unsyiah
11-12-2008 Fakultas Ekonomi Universitas Syiah Kuala Balai Sidang Fakultas Ekonomi Universitas Syiah Kuala
8 ISO Perguruan Tinggi
25-08-2006 Laboratorium Studi Manajemen, Jurusan Manajemen Fakultas Ekonomi Universitas Indonesia Fakultas Ekonomi Universitas Indonesia.
9 Pengukuran Customer Satisfaction dan Pengolahan Software Lisrel.
21-12-2005 Laboratorium Studi Manajemen, Jurusan Manajemen Fakultas Ekonomi Universitas Indonesia. Fakultas Ekonomi Universitas Indonesia
10 Pelatihan SPSS, LISREL dan SEM
24-06-2004 Jurusan Manajemen Fakultas Ekonomi Universitas Syiah Kuala Laboratorium Komputer Fakultas Ekonomi Universitas Syiah Kuala
11 Integrated Marketing Strategy
13-04-2004 Laboratorium Studi Manajemen, Jurusan Manajemen Fakultas Ekonomi Universitas Indonesia. Fakultas Ekonomi Universitas Indonesia
12 Latihan Pra Jabatan
26-01-1994 Universitas Syiah Kuala Biro Rektor Universitas Syiah Kuala
Academic Overview
122
Total
Journal99
Proceeding6
Book1
Patent1
Award3
Workshop12
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